Career Hub

Pillar guide

Public Sector & Essential Services

Civil Service grades, Success Profiles and NHS values-based recruitment.

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Public sector recruitment is the most structured in the UK, which makes it the most learnable. Understand the framework and you can predict almost every question.

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Success Profiles

The Civil Service scores five elements: behaviours, strengths, experience, technical skills and ability. Job adverts name which ones apply and in what order.

Grades explained

AA and AO handle operational delivery, EO supervises, HEO and SEO manage policy and teams, and Grade 7 upwards owns strategy.